Refund policy

Jagazo is committed to ensuring your satisfaction. If you’re unhappy with your purchase, our return policy has you covered.

Returns

• Items can be returned within 30 days of receipt, provided they are unused and in their original packaging.
• Contact us at jagazoshop@gmail.com to initiate a return with your order details.

Refunds

• Refunds are processed after we inspect the returned product and are credited to your original payment method within 10 business days.

Exceptions

• Non-returnable items include those that are damaged due to customer misuse or missing parts not caused by our error.
• Clearance items may not qualify for returns unless specified.

Exchanges

• For defective or damaged items, email us at jagazoshop@gmail.com for a replacement.